Privacy Policy

PRIVACY POLICY

THIS WEBSITE IS OWNED AND OPERATED BY SHANGRI-LA SPRINGS

Shangri-La Springs (“Shangri-La Springs”) understands the importance of protecting your personal and financial information when you visit our website located at www.shangrilasprings.com (“Website”).

The Website and all information submitted, transmitted, or used in connection with the Website is located and shall for all purposes be deemed to be located and used exclusively within and sent or transmitted exclusively to the United States of America. If you do not agree to all of the terms, conditions, and practices set forth below, do not access the Website or any of its pages. Use of the Website or any of its functions other than to view this Privacy Policy for the first time is an acceptance of the terms, conditions, and practices described in this Website Privacy Policy.

WE RESERVE THE RIGHT TO CHANGE THIS WEBSITE PRIVACY POLICY AT ANY TIME FOR ANY REASON. WE SUGGEST THAT YOU REVIEW THIS POLICY PERIODICALLY FOR CHANGES. SUCH CHANGES SHALL BE EFFECTIVE IMMEDIATELY UPON POSTING. YOU ACKNOWLEDGE THAT BY ACCESSING OUR WEBSITE AFTER WE HAVE POSTED CHANGES TO THIS POLICY, YOU ARE AGREEING TO THIS WEBSITE PRIVACY POLICY AS MODIFIED.

Information Collection

The Website is capable of collecting certain information about persons who access the Website or attempt to use its functions. Types of information that are or may be collected by the Website and uses of that information are set forth below. Shangri-La Springs is the sole owner of the information collected on the Website. Shangri-La Springs collects information from our users at several different points on our Website.

Transmission of email sent to us through our Website using our customer service web forms is “secure” by conventional industry standards; email otherwise sent by the Internet may not be secure. Shangri-La Springs may retain the content of any customer service web form or email that Shangri-La Springs receives, the email address from which it is sent, and our response. Content and other information related to e-mails sent by user to Shangri-La Springs may be used as testimonials or for other marketing purposes, except that no marketing communications unrelated to the subject matter of the submission will be sent to the e-mail address from which such e-mail or form is sent unless the user specifically elects to receive additional marketing materials or we obtain the e-mail address through another avenue that permits such use. In all cases, e-mail addresses may be compared to subscription or customer lists of Shangri-La Springs and its business partners.

When a user performs a search on a search engine within the Website, Shangri-La Springs may collect information regarding the search query and topic to assess areas of interest to users of the Website in general. Such information is not tied to individual identities in any way except that the query (or a record of location of results for the query) may be maintained on the user’s computer by means of a cookie for the conveniences of the user. As necessary to provide service, Shangri-La Springs also may record information for every search request (disassociated from personally identifiable information) and use that information to solve technical problems with the service and to calculate overall usage statistics.

A cookie is a piece of data stored on the user’s hard drive containing information about the user. The Website employs cookies, but will not use cookies to obtain data from your hard drive. Users can set their browsers or third party software to reject cookies. If a user rejects the cookie, it may be unable to use portions of our Website that require registration and the Website experience will not be capable of being tailored to the user from visit to visit. Cookies enable us to track and target the interests of our users to enhance the experience on our Website. These and similar types of information may also be collected by “web-bugs,” or single-pixel gifs, and other means. Some of our business partners and advertisers may use cookies on our Website. We have no access to or control over these cookies.

We may use IP addresses and web server log files to analyze trends, administer the Website, track user’s movement, and gather broad demographic information for aggregate use. Additionally, in areas of the Website requiring registration, we may use this information from time to time to police the Website for unregistered users (but Shangri-La Springs undertakes no obligation to do so). Information of this type may be combined with cookies or other sources of information for these purposes. Specifically, through the use of web server log files, any or all of the following information may be accessed, collected, analyzed, and stored during or after your visits to our Website: the name of the domain from which you access the Internet (for example, “aol.com” if you are connecting from an America Online account); the date and time you access our Website; the pages that you visit on our Website and the sequence in which you visit them; the amount of time that you spend on any given page of our Website; the Internet address of the Website that you visited immediately before visiting our Website; the Internet address of the Website from which you linked directly to our Website, if any; the Internet address of the Website that you visit immediately after leaving our Website; the type of operating system on your computer; the type of browser that you are using to view the Website. These and similar types of information may also be collected by “web-bugs,” or single-pixel gifs and other means.

Information Use and Sharing

Shangri-La Springs maintains safeguards to guard each client’s nonpublic personal information. Shangri-La Springs will use information collected on this Website for its own internal purposes, but Shangri-La Springs does not share any nonpublic personal information with any nonaffiliated third parties, except in the following circumstances:

  • As necessary to provide a service that the client has requested or authorized, or to maintain and service the client’s account (information may be provided to the firm’s outside accounting firm, custodians and broker-dealers under this exception);
  • As required by regulatory authorities or law enforcement officials who have jurisdiction over Shangri-La Springs, or as otherwise required by any applicable law; and
  • To the extent reasonably necessary to prevent fraud and unauthorized transactions.
Any of the information we collect from you may be used in one of the following ways:
  • To personalize your experience (your information helps us to better respond to your individual needs)
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To administer a contest, promotion, survey or other site feature
  • To send periodic emails. The email address you provide may be used to send you occasional company news, updates, related product or service information, etc. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

Security

We take precautions to protect our users’ information. When a user submits sensitive information via the Website, the information is protected both online and off-line as set forth in this section. All requests for financial and business sensitive information (to the extent such sensitivity is known), and all responses in the normal course thereto are encrypted and protected with the SSL encryption software. You can confirm that pages are encrypted by viewing the lock icon on the top or bottom of most browsers. We also take the measures off-line to protect your financial and known business sensitive information as we use to protect our own such information. Shangri-La Springs is not liable or responsible for the security of any information transmitted to the Website by you or for the disclosure of information due to errors in transmission.

Disclosure of Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Your Consent

By using our site, you consent to our website’s privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information on our Contact Us page.

What are cookies?

Cookies are created by the websites you visit much like your dry cleaner creates a claim check for you. You leave the dry cleaner with your claim check and when you return, you pick up what you dropped off.

Our cookies do not follow you from our website to other websites. They cannot gather information from your hard drive about who you are, where you live, how much money you make or what your credit card numbers are. If we, at some point, use cookies on the website, they will simply allow our website to recognize you when you return so that we can make your visit more personal and relevant to your interests.

This website uses cookies, tracking pixels and related technologies. Cookies are small data files that are served by our platform and stored on your device. Our site uses cookies dropped by us or third parties for a variety of purposes including to operate and personalize the website. Also, cookies may also be used to track how you use the site to target ads to you on other websites.

Pixel Tracking

Facebook Pixel Conversion tracking helps us measure the return on investment of Facebook Ads by reporting on the actions people take after viewing those ads. We create pixels that track conversions, add them to the pages of our websites where the conversions will happen, and then track these conversions back to ads we are running on Facebook.

Governing Law and Jurisdiction

By using our Website, you consent to the collection and use of information by Shangri-La Springs and others in accordance with this Privacy Policy. You also consent to the exclusive application of the laws of the state of Florida and the United States of America to your access and use of the Website, including the submission of any information by you and the use of that information by Shangri-La Springs; and further, you waive application of the laws of any other jurisdiction to such access, use or submission of information in connection with the Website. Any dispute relating in any way to your use of the Website, the submission or use of any information in connection with the Website, or this Privacy Policy shall be subject to the exclusive jurisdiction and venue of the courts located in Lee County, Florida, USA.

Other Privacy Policies or Statements

This Website Privacy Policy provides a general statement of Shangri-La Springs’s internet privacy policy. If you become an employee of Shangri-La Springs, you may be provided with privacy policies or statements that supplement this policy.

LAST UPDATED OCTOBER 16, 2018

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